Knowledge Base

Instructions:

To bar the last call you received

Dial 14258 (You will be prompted to dial ** to confirm that you wish to bar that number from calling you.

To bar other numbers at any time

Dial 14258, enter your PIN, Choose to Refuse will give you a choice of the following:

Adding a number to your list

Make sure you include the area STD code before UK numbers, press # at the end of the number to tell Choose To Refuse that it is the end of the number.

Reviewing your barred number list

You can check your list at any time. Choose To Refuse will tell you the number and the date that it was barred. Also choose this option if you want to delete a number from your list.

Changing your PIN number

Some obvious PINs such as 5678 and 2222, or PINs that use numbers in obvious patterns on your dialling keypad such as 2580 are not allowed.

Anonymous Call Rejection (ACR) will reject all calls using the withholding feature, this will include many callers who for a number of reasons do not want to, or cannot divulge the number they are calling from. For example, many Public Services such as Hospitals, DSS, Fire Brigades, Doctors, Police Forces and Public Utilities usually withhold their telephone number.

The emergency services are fully aware of the limitations of ACR and calls can be put through by Operator services - the forwarded telephone number to the Customer will be ‘Operator’.

Instructions:

• To Enable - Dial * 227 #
• To Disable - Dial # 227 #
• To Check Status - Dial *# 227 #

On enabling this service, or on checking the status of this service and finding it enabled, the following announcement will be heard: ‘Callers who withhold their number will not be able to phone you’.

On disabling this service or on checking the status of this service and finding that the service is disabled, the following announcement will be heard: ‘Callers who withhold their number will be able to phone you’.

A caller withholding their number and encountering a block from the service will hear the following announcement ‘The person you are calling is not accepting anonymous calls. Please redial without withholding your number’.

The service allows Beaming customers to speak to two other people at the same time even if one of them is abroad. The customer can include or exclude either party at any time during the call.

Instructions:

Setting up

• Dial first number and wait for the called party to answer.
• Press RECALL
• Wait for dial tone then dial second number and await for the second party to answer
• Press RECALL + 3

To talk to two callers separately, press 2 instead of 3 when the second call answers. If you want to switch between the two callers, press RECALL, wait for the dial tone, then press 2.

Ending the call

Hang up

Ending the first call only

RECALL + 5

Ending the second call only

RECALL + 7

The Pay per Use service costs 50p per use plus the cost of the telephone call(s).

NOTE: Call Waiting does not function when a Three-Way call is in operation.
NOTE: Three Way Calling Pay per Use is only available on Beaming single lines. Customers require a touchtone phone with a Recall button (Time Break Recall) in order to benefit from the service.

Beaming Customer's can set their phone for a single Alarm Call or for a series of regular Reminder Calls using the 24-hour clock.

Instructions:

• Setting a reminder call - Dial * 5 5 * 24 hr clock #
• Cancelling - Dial # 5 5 # Checking - Dial * # 5 5 #

Regular Reminder Call (Not all telephone exchanges support this)

• Setting a call - Dial * 5 6 * 24 hr clock #
• Cancelling - Dial # 5 6 # Checking - Dial * # 5 6 #
• (Option numbers for calls: every Monday: 1, Tuesday: 2, Wednesday: 3, Thursday: 4, Friday: 5, Saturday: 6, Sunday: 7, Monday - Friday: 8 Every Day)

NOTE: Reminder Calls are not affected by Call Barring or Call Diversion

When it is, your phone will ring and you'll be connected. Ring Back will keep trying a busy number for up to 45 minutes.

Note: This service costs 15p per use plus the cost of the telephone call unless you subscribe to a monthly inclusive Ring Back calling feature.

Instructions:

• To switch on - dial * 43 #
• To turn off - dial # 43 #
• To check status - dial *# 43 #

Note: Call Waiting will not work if Call Diversion is active.

Beaming's 1471 Call Return service tells you the last number that called - unless the caller withheld their number by dialling 141 before dialling your number. 1471 Call Return also lets you return the call straight away, by pressing 3. 1471 is always active and useful even if you have an answering machine.

Dialling 1471 without using Call Return is free. The Call Return feature of 1471 costs a fixed fee of 7.5p. The fee will apply when you press 3 to return your last caller's call. This charge applies whether or not the call is connected.

You'll know there's a message waiting for you because you'll hear an interrupted dial tone when you next pick up the phone. To retrieve your messages simply dial 1571.

Features:

• Records messages up to 2 minutes long
• Stores up to 10 messages at a time
• Keeps messages for 20 days
• Alerts you to new messages with an interrupted dial tone
• Warns you when your message box is nearly full

Instructions:

Divert codes for Smart Divert - From a Remote Location

• All Codes- 44
• Calls not answered in 15 seconds- 64
• Calls if your phone is engaged- 65

To divert calls

• Access number- wait for dial tone
• Dial * Divert code * from list above
• Dial PIN CODE*
• Your full phone number (Inc.STD)*
• Phone number to divert to # (Inc.STD)

To cancel Smart Divert

• Access number- wait for dial tone
• # divert code* from list above
• PIN* Your full phone number #

To check Smart Divert

• Access number- wait for dial tone
• *#Divert code* from list above
• PIN* Your full phone number #

Divert codes for Smart Divert from your own phone

• All calls-21
• Calls not answered in 15 seconds-61
• Calls if your phone is engaged-67

To divert calls

• Dial * divert code * from above, Phone number to divert to #

To cancel Smart Divert

• Dial # divert code from above #
• To check Smart Divert
• Dial *# divert code # from above

Instructions for the use of customer controlled call diversion products:

• Diverting Calls (switch on) * Code * Phone number to divert to #
• Switching off # Code #
• Checking * # Code #

Diversion Codes:

• 21 (all calls)
• 61 (diverts calls you don't answer, calls will divert after 15 seconds)
• 67 (diverts calls when you are engaged)

Note: Customers will be billed for the cost of the diverted call leg.

Instructions:

Outgoing Call Barring (OCB) is set up using a touch tone phone by pressing the key pad sequences outlined below:

For Single Lines

• Barring outgoing calls * 3 4 code #
• Cancelling # 3 4 code * PIN #
• Checking OCB * # 3 4 #

For Multi-lines Lines

• Barring outgoing calls * 3 5 code * PIN #
• Cancelling # 3 5 code * PIN #
• Checking OCB * # 3 5 #

The codes and functionality are as follows:

1. Bars almost all calls including 1571, cancelling this option automatically cancels any other barring options.
2. Bars national and international calls and calls to mobiles.
3. Bars international calls.
4. Bars all operator-connected calls and SMS calls.
5. Bars calls to numbers with * or # in them.
6. Not currently used.
7. Bars all Premium Rate calls.

Note: The barring options depend on the type of telephone exchange the Customer is connected to. Most customers connected to a System X or 21CN exchange will receive barring codes exactly as described above. Customers connected to an older AXE10 telephone exchange will not receive an individual barring code 7 for Premium Rate calls. Instead, barring codes 2 or 3 will support Premium Rate barring ( in addition to the call types shown in the list above).

Instructions:

Incoming Call barring is set up using a touch tone phone by pressing the key pad sequences outlined below:

For Single Lines

• Barring incoming calls * 2 6 1 #
• Cancelling ICB # 2 6 1 #
• Checking ICB * # 2 6 1 #

For Multilines

• Barring incoming calls * 2 6 1 #
• Cancelling ICB # 2 6 1 #
• Checking ICB * # 2 6 1 #

Upon logging in you will see a list of all emails that have been captured by the junk email filters, sorted in date order.

If you have any legitimate emails then simply put a tick in the box, scroll to the bottom and press send. When you are sure that you have no further valid emails then you may click CHECK ALL and then DELETE. However, any remaining junk emails will automatically be deleted after 10 days of their arrival so this is purely optional.

IMPORTANT NOTE – Once you have clicked on deliver and send, all future emails from this email address will be deemed trusted. They will then bypass the filtering software completely. At this stage it is not possible to block the address again so please only release emails that you definitely trust.

Incoming Mail Server (POP3) = mail.beamingmail.com
Outgoing Mail Server (SMTP) = mail.beaminginternet.co.uk

Username / Account = your full email address
Password = as specified at the time of order